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Products from the category "Mask" can not be returned for hygienic reasons.
- According to existing valid regulations, within 30 calendar days from the product's delivery date, you have the right to return it without giving any reasons and withdraw from the contract.
- Send us back the product that you purchased in its original state, not damaged and not worn, with all the labels. Please protect properly your product in a package. In this case, you will be responsible for covering the return shipping fee.
- Add a note inside the returned box with all the necessary information: your order number/surname and that it is a return for a refund. Keep the tracking number of the parcel.
- Within 14 days of receiving your parcel, we will check the state of the product (if it hasn't been worn or damaged).
- If there won't be any impediments, we will refund your money. If your return request will be denied (because of the product's damage or traces of use), we will let you know by email.
Kompania Handlowa im. Piotra Piano Global Sp. z o.o.
ul. Margerytki 12